Friends and Family – How to Stay Connected
Staying in touch with your loved one is important. CenturyLink Public Communications can connect inmates with friends and family via secure
telephone calls, voice messaging, e-messaging, video visitation and more.
Every facility is unique, with rules and policies custom to each environment. Choose the applicable state and facility
below to learn about that facility’s rules, rates & fees, available services, and other information specific
to where your loved one is housed:
Texas Department of Criminal Justice Customers
Receive a Phone Call
Stay connected with incarcerated friends and family through CenturyLink inmate
telephone services. Several convenient payment options are available.
Because each facility has unique rules and policies, please use the drop-downs above to find your facility,
including calling rates and payment options available.
Send an E-message
Available at select facilities, e-messaging allows you to communicate through secure e-mail. Depending on facility rules, you can even send picture and video attachments and receive return messages from your incarcerated loved one.
Use the drop-downs above to find your facility, including the availability e-messaging services.
Send a Voicemail
Tired of waiting for a phone call to share important news? Wanting to tell your loved
one to call at a different time? CenturyLink’s voicemail product lets you start the conversation.
Use the drop-downs above to find your facility, including the availability of voicemail.
Set-up a Video Visit
Available at select facilities, video visitation provides more convenient access for
family members and attorneys to visit with inmates – either on-site at the facility or remotely in their home or office.
Use the drop-downs above to find out the rules of your facility and whether video visitation is available.